This privacy policy explains how Arakkkan, operated by Donquix Studio LLP, collects, uses, and protects your information when you use this site. By using this site and placing an order, you agree to the terms of this policy.
WHAT WE COLLECT
When you place an order or create an account, we collect:
- Name and contact details.
- Shipping address.
- Payment information (processed securely through Razorpay — we do not store your card details).
- Order history and preferences.
When you browse the site, we may also collect:
- Device and browser information.
- IP address.
- Pages visited and time spent on site (via Shopify analytics).
WHY WE COLLECT IT
- To process and fulfill your orders.
- Send order confirmations and shipping updates.
- Respond to your questions and support requests.
- Improve the site and your experience on it.
- Send occasional updates about new drops or brand news (only if you opt in).
WHO WE SHARE IT WITH
- Shopify, our e-commerce platform.
- Razorpay, our payment processor.
- Shiprocket or our courier partner, for delivery.
Each of these partners has their own privacy policies governing how they handle your data.
COOKIES
This site uses cookies to keep the site functioning and to understand how it's being used. You can disable cookies in your browser settings, but some parts of the site may not work correctly if you do.
DATA SECURITY
We take reasonable steps to protect your information. Payment data is handled entirely by Razorpay and is never stored on our servers.
YOUR DATA RIGHTS
You have the right to access, correct, or request deletion of your personal data at any time. To do so, contact us at contact@arakkkan.com
CHANGES TO THIS POLICY
We may update this policy from time to time. Any changes will be posted on this page. Continued use of the site after changes means you accept the updated policy.